Frequently Asked Questions

Everything you need to know about WDW Guides

About WDW Guides

Is WDW Guides affiliated with Disney?: No. WDW Guides is an independent trip planning service. We are not affiliated with, endorsed by, or sponsored by The Walt Disney Company.
Is WDW Guides free to use?: Yes, WDW Guides is completely free during our beta period. No credit card required. Paid plans with advanced features will be introduced after launch.
What parks does WDW Guides cover?: WDW Guides currently covers all four Walt Disney World theme parks: Magic Kingdom, EPCOT, Hollywood Studios, and Animal Kingdom. Disney Springs and water parks are not currently included.
Will you support other theme parks?: Universal Studios, Disneyland, and other destinations are on our long-term roadmap under the ExplorerGuides brand.

How does the trip planning quiz work?: After creating a trip, you answer 9 questions about your group's energy level, priorities, dining preferences, and planning style. We use your answers to rank attractions, suggest dining options, and personalize your Lightning Lane strategy.
Can I plan for multiple trips?: Yes, you can create and manage multiple trips at once. Each trip has its own itinerary, dining reservations, packing list, and preferences.
What is the Trip Readiness tracker?: Trip Readiness shows your progress across 6 planning areas: trip basics, preferences quiz, Lightning Lane strategy, attractions, dining reservations, and packing list. It's a quick way to see what's done and what's left.
Can I use WDW Guides for off-site stays?: Absolutely. WDW Guides works whether you're staying on Disney property, off-site, or haven't decided yet. Resort-specific features like dining windows are noted when relevant.

How are attraction recommendations personalized?: Attractions are scored based on your party composition, quiz priorities, energy level, and must-see flags. A family with young kids will see different recommendations than a group of adults.
What is Lightning Lane?: Lightning Lane is Disney's paid skip-the-line system. WDW Guides helps you plan which Lightning Lane passes to prioritize each day based on your budget and preferences.
How many attractions are in the database?: WDW Guides includes 150+ attractions across all four Walt Disney World parks, each with detailed information including thrill level, height requirements, and insider tips.
Does WDW Guides make dining reservations for me?: No — WDW Guides helps you track and plan dining reservations, but actual bookings must be made through Disney's official My Disney Experience app or website.

Is my data safe?: Yes. We use Supabase for secure data storage with row-level security, meaning your data is only accessible to you. We do not sell or share your personal data.
Can I delete my account?: Yes. You can delete your account at any time from Settings. This permanently removes your account and all associated data.
How do I reset my password?: Click 'Forgot password?' on the login page and enter your email. You'll receive a reset link within a few minutes.
Can I change my email address?: Yes, you can update your email from the Settings page. You'll need to verify the new address before the change takes effect.