Privacy Policy

WDW Guides ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our trip planning service.

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Account preferences and settings

Trip Data

When you use our planning tools, we store:

• Trip dates and travel party information
• Itinerary plans and park day schedules
• Dining reservation tracking data
• Lightning Lane selections and preferences
• Resort and accommodation preferences

Usage Information

We automatically collect basic usage data to maintain and improve the service, including pages visited, features used, and general interaction patterns.

2. How We Use Your Information

We use your information solely to provide and improve the WDW Guides service:

• To provide the service: Creating and managing your trip plans, generating personalized recommendations, and saving your planning data
• To improve the service: Understanding how users interact with our tools so we can make them better
• To communicate with you: Sending account-related notifications, booking window reminders, and service updates
• To process payments: If you subscribe to a paid plan, we use a third-party payment processor (Stripe) to handle billing securely

3. What We Do NOT Do

We want to be clear about what we do not do with your data:

• We do not sell your personal data to third parties, ever
• We do not share your data with third parties for their marketing purposes
• We do not use your trip data for advertising or profiling
• We do not provide your data to Walt Disney World or any Disney entity

4. Data Sharing

We only share your data in the following limited circumstances:

• Service providers: We use trusted third-party services (such as hosting providers and payment processors) that need access to your data to help us operate the service. These providers are contractually obligated to protect your data
• Legal requirements: We may disclose information if required to do so by law or in response to valid legal process
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with notice to you

5. Your Rights

You have full control over your data:

• Access: You can view all your personal data and trip information through your account at any time
• Correction: You can update your account information and trip data at any time through the service

You may request an export or deletion of your data by contacting us at hello@wdwguides.com. We will process requests within 30 days.

6. Data Security

We take reasonable measures to protect your data, including encryption in transit (HTTPS), secure database storage, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

WDW Guides uses essential cookies required for the service to function, such as authentication and session management. These cannot be disabled.

We may use analytics tools to understand how visitors use our service. These tools may collect usage data such as pages visited and time spent. No personally identifiable information is shared with analytics providers.

We do not use advertising cookies or third-party tracking cookies for marketing purposes.

8. Data Retention

We retain your account data and trip information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain certain records.

9. Children's Privacy

WDW Guides is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. The "Last updated" date at the top of this page indicates when the policy was last revised.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at: hello@wdwguides.com